All State Of Reverie products are shipped via Sendle, Australia Post or Star Track couriers.
Samples are sent without tracking, however all other items are sent with tracking and some may require signature on delivery (please advise us if you have a preference). We take no responsibility for any issues with courier/postal services that are out of our control.
Free pick up is available and encouraged from our studio in Abbotsford, Victoria. Pick ups are by appointment only.
If rush orders are required, we will ship via next day courier and quote this charge upon request.
Please note, hire items cannot be shipped and so are only available for weddings within Victoria.
Delivery of Hire Pieces
Delivery and pick up is optional and provided personally by us. We cannot deliver to destinations further than 2 hours drive of Melbourne CBD. Cost is for all hire pieces placed within one order (so if you're ordering multiple pieces the delivery cost remains the same). Costs are as follows (ex GST):
Between 9am - 5pm
Delivery and pickup within Melbourne metro areas (max 20km from CBD) - $100
Delivery and pickup Regional Victoria (max 2 hours drive from Melbourne) - $250
Outside of 9am - 5pm
Delivery and pickup within Melbourne metro areas (max 20km from CBD) - $150
Delivery and pickup Regional Victoria (max 2 hours drive from Melbourne) - $300
Shipping Costs - Australia
Samples are sent free.
We charge between $10 and $25 for any other parcel, depending on size and weight.
Shipping Costs - International
Samples are posted for $10.
We charge between $25 and $80 for any other parcel, depending on size and weight. Orders are sent via Australia Post International tracked and will be delivered by your local national postage service. All orders will require a signature on delivery.
Shipping Times - Australia
All orders will arrive within 3 business days, sometimes overnight if you're in Victoria. You will receive an email with your tracking number once your order has shipped.
Shipping Times - International
Delivery times can vary greatly depending on your location. We suggest allowing up to 21 working days to receive your goods.